At Salt & Sons Shell Co., each piece is thoughtfully created, carefully finished, and packaged by hand along the Texas coast. We want your artwork to arrive safely and beautifully.
Shipping
Complimentary U.S. shipping is included with all orders. Ready-to-ship pieces will be carefully packaged and shipped as soon as possible. Made-to-order and commissioned artwork will ship once your piece is complete, approved, and any remaining balance has been received.
Once your order has shipped, tracking information will be provided via email.
Local delivery may be available in the Rockport, Texas area.
For international orders, please contact us prior to purchasing so that shipping availability and cost can be determined.
Returns & Exchanges
Due to the handmade and one-of-a-kind nature of Salt & Sons artwork, all sales are final. We do not accept returns or exchanges.
Please keep in mind that oyster shells are naturally formed and beautifully imperfect. Variations in shape, texture, coloring, and surface are part of their character and are not considered defects.
Commissions & Made-to-Order Pieces
A 50% non-refundable deposit is required to reserve a commission and begin the creation process. The remaining balance is due after final approval and prior to shipping or delivery.
Because commissioned pieces are created specifically for you, deposits and completed custom orders are non-refundable.
Damaged Orders
Every piece is carefully packaged for its journey to you. In the unlikely event that your order arrives damaged, please contact us within 48 hours of delivery and include photographs of the artwork, packaging, and shipping box.
We will review the damage and work with you toward an appropriate resolution.
Questions?
If you have questions about an order, shipping, or a commission, please reach out through our Contact page. We are always happy to help.
Salt & Sons Shell Co.
Handcrafted along the Texas coast.
